Assigned tasks
Pickup and delivery jobs arrive with customer, address, package and time information required by the courier.
Couriers receive assigned pickups and deliveries on the mobile app and update each job from the field. The operations team assigns work, follows delivery status and reviews location or delivery records through the web panel.
Courier mobile app
Pickup and delivery jobs arrive with customer, address, package and time information required by the courier.
The courier follows the operational status flow and can add a reason or note when a delivery cannot be completed.
Photograph, signature, timestamp and location can be recorded according to the delivery process.
Required job information remains available and field updates wait on the device when the connection drops.
The job address can be opened in navigation, while location sharing can be used under the permissions defined for the operation.
Status changes can trigger SMS, email, push or another notification channel supported by the project.
Web operations panel
Create or import tasks and assign them according to courier, team, region or the rules of the existing system.
Follow active jobs, status changes and permitted courier locations without waiting for a separate report.
Search completed or failed deliveries and review notes, media, signature and timestamps from the same record.
Related systems
Common questions
The courier sees assigned pickups or deliveries, address and contact information, package notes and the status steps defined for the operation. Navigation, photographs, signatures and delivery notes can be included in the same job.
Selected task data can be kept on the device and status updates can wait in a local queue. Once the connection returns, pending actions are synchronized according to the retry and conflict rules of the project.
Location sharing is enabled during the periods agreed for the operation and within mobile-platform permission rules. Update frequency, battery use, retention and which roles can view location are decided during the project.
Yes. Delivery tasks can be received from an ERP, order platform, RastCRM, Dynamics 365 or another API, and completion data can be returned to the same system.
Let us review the task flow, mobile use and current order systems together.